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CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc.
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Customer Relationship Management (CRM) | Customer Service (General) | Enterprise Resource Planning (ERP) | Business Intelligence Solutions | Customer Information Management/ Customer Databases | Customer Experience Management (CEM) | Enterprise Information Integration/ Metadata Management | Customer Data Integration | Service Oriented Architecture (SOA) | Technology ROI Tools

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Anatomy of a Siebel CRM Archiving Project by IBM

February 01, 2008 - (Free Research) The basic principles for managing an archiving project presented in this paper can help you initiate and plan an archiving strategy that meets your organization’s requirements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CONSOLIDATING ORACLE® SIEBEL CRM 8 ON A SINGLE SUN SPARC ENTERPRISE® SERVER by Sun Microsystems, Inc.

June 01, 2008 - (Free Research) Recognizing the need to grow efficiently while scaling Siebel CRM 8 capabilities, Sun created a proof-of-concept solution that consolidates Web, Gateway, Application, and Database tiers on a single Sun SPARC Enterprise® T5440 server, reducing the number of physical machines needed to effectively deploy applications.
(TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

Taking Relationship Management to a New Level with Microsoft Dynamics CRM by Microsoft

September 09, 2009 - (Free Research) Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Using Microsoft Dynamics CRM and the Federated Model for Consolidated Pipeline Forecasting and Reporting by Microsoft

September 09, 2009 - (Free Research) View this webcast to learn how the federated model can help business units operate customized CRM systems while synchronizing to a central application. We explore how the server stores enterprise-pertinent information from all CRM systems, thus supporting executives responsible for achieving overall sales goals.
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Spotfire for CRM: Supercharge Your Sales and Marketing Analysis by TIBCO Spotfire Division

September 11, 2009 - (Free Research) This webcast shares strategies for analyzing CRM data, finding lost revenue opportunities, improving sales forecasting and optimizing overall campaign effectiveness.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Presentation Transcript: Spotfire for CRM: Supercharge Your Sales and Marketing Analysis by TIBCO Spotfire Division

October 05, 2009 - (Free Research) This Presentation Transcript shares strategies for analyzing CRM data, finding lost revenue opportunities, improving sales forecasting and optimizing overall campaign effectiveness.
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Solutions Provider Improves Productivity with Flexible Implementation Methodology by Microsoft

June 29, 2007 - (Free Research) Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers...
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

A Guide to Successful CRM Implementations by Relavis Corporation

September 08, 2009 - (Free Research) Successful CRM implementations require 3 basic fundamentals - methodology, management, and continuous improvement. This white paper addresses key components of a CRM implementation methodology which will ensure success: Project Team Organization, Implementation Roadmap, Project Lifecycle, and Post-implementation Approach.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM by Microsoft

September 09, 2009 - (Free Research) Watch this webcast to learn the concrete ways Microsoft Dynamics CRM can help you attain a 360-degree view of your customers.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

6 Steps to Enterprise Resource Planning Implementation Success by IFS

January 2007 - (Free Research) Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP® BusinessObjects™ Data Services: One Product For Data Quality and Data Integration by SAP America Inc

June 2009 - (Free Research) Introducing SAP® BusinessObjects™ Data Services breakthrough technology software for the enterprise information management market. The software unifies our leading data-quality and integration solutions - helping your organization to move, transform, and improve virtually any type of data anywhere, at any frequency.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Practical Recommendations for Data Migration - A White Paper by Bloor Research by Talend

February 2009 - (Free Research) Data migration can be defined as transferring of data between storage types, formats or computer systems, it is required when organizations or individuals change computer systems or upgrade to new systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Developing A Universal Approach To Cleansing Customer And Product Data by SAP America Inc

June 2009 - (Free Research) Data quality has always been an important issue for companies, and this is even more the case today. This paper reviews current industry problems concerning data quality, and takes a detailed look at how companies are addressing quality problems with customer, product, and other types of corporate data.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Information Management: Strategy, Best Practices & Technologies on Your Path to Success by Business Objects

September 2008 - (Free Research) The goal of this paper is to paint the EIM landscape, noting its components but focusing on the importance of an overarching EIM strategy that focuses on corporate objectives while at the same time offering cross-functional support.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

AppPoint’s Proxy for IBM-Rational Functional Tester to support Oracle Forms by IBM

October 2009 - (Free Research) Read this paper to learn about Rational® Functional Tester, an object-oriented automated testing tool that tests Windows®, .Net, Java™, HTML, Siebel and SAP applications, and lets you record reliable and robust scripts that can be played back to validate new builds of a test application.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Implementing Automated Functional Testing by Hewlett-Packard Company

April 2007 - (Free Research) By automating functional testing, you can take major steps forward to improve automated business processes. Your development and QA teams can increase the speed and accuracy, and your IT department can achieve a higher ROI from software projects.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging Enterprise Data Virtual Seminar: How to Innovate and Integrate BI for Business Inexpensively by SearchDataManagement

October 2009 - (Free Research) This unique virtual seminar will provide new ideas and actionable tactics for integrating and designing BI systems for maximum performance - and provide tips to better leverage data from business applications such as ERP, CRM, SAP and Oracle, as well as other enterprise vendors.
(VIRTUAL TRADE SHOW) VIEW ABSTRACT | GO TO VIRTUAL TRADE SHOW

Best Practices of the Best-Run Sales Organizations by SAP America Inc

June 2009 - (Free Research) Leadership teams in today's strongest sales groups have discovered best practices to achieve exponential results. This SAP Executive Insight looks at leading-edge companies and examines how they excel in areas where most sales organizations struggle.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Practical Open Source Data Integration Case Studies & Implementation Examples Volume 2 by Talend

February 2009 - (Free Research) This document presents a few selected case studies, illustrating real-life implementations of open source data integration and its associated benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How it is Used: Enterprise Open Source Data Integration by Talend

February 2009 - (Free Research) The results of the survey clearly show that open source data integration solutions are mature enough for mission-critical enterprise use in every arena.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving Service Excellence Across The Enterprise by Numara Software

February 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerating Enterprise Application ROI by Oracle Corporation

December 2008 - (Free Research) Through interviews with service providers, this white paper identifies the most important capabilities of an effective training platform as well as examines the pressures companies and their project managers confront when tackling enterprise application implementations and upgrades.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Extending Enterprise Resource Planning (ERP): A Buyer's Guide to ERP versus Best of Breed Decisions by SAP America Inc

September 2008 - (Free Research) Extending ERP is the focus of this document, which encompasses utilizing more functionality, extending the footprint beyond the core ERP functionality and making decisions between ERP vendors and pure play or "Best of Breed" solutions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by Microsoft

September 2009 - (Free Research) This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization’s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Introduction to Microsoft Dynamics CRM Online by Microsoft

September 2009 - (Free Research) This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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