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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution. (PRESENTATION) VIEW ABSTRACT | GO TO

Virtualization Capabilities Drive Taco Inc. to Choose Syncsort for Data Protection by Syncsort October 21, 2009 - (Free Research) Because their data center was reaching its physical limits, Taco, Inc. found their backup and restore processes getting noticeably slower. With their exposure to IT disaster scenarios a distinct reality, they turned to Syncsort for their data protection needs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Beloit Creates New Opportunities with Google Apps by Google Apps Authorized Reseller Program October 15, 2009 - (Free Research) Read this case study to learn how Beloit grew their customer base by using Google Apps as a 'win-leader', created additional revenue streams, and deepened relationships with customers and opened up new oppurtunities. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

eGuide: Server Virtualization and Storage: Channel Opportunities Explored by Dell, Inc. and Intel October 09, 2009 - (Free Research) In this expert E-Guide, brought to you by SearchITChannel.com and Dell, you will discover how solution providers are finding significant revenue opportunities in the consulting, planning, deployment and management of server virtualization and networking projects. (EGUIDE) VIEW ABSTRACT | GO TO

Get the Facts on Information Availability: How to Solve Downtime Challenges to Manufacturing and Supply Chain Operations by Vision Solutions January 2007 - (Free Research) This white paper explores how the power of an information availability solution can unlock the latent potential of your IT environment and deliver new value for your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

System i (IBM iSeries) Management Best Practices -- an Executive Overview by Vision Solutions January 2007 - (Free Research) System i provides a wealth of data to help analyze performance and storage usage, but System i administration tools make this information cumbersome to access. This white paper offers best practices for selecting third-party system management tools to take full advantage of this information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tips on Applying for and Passing the PMP or CAPM Exam: Updated for PMBOK 4th Edition by Global Knowledge January 2007 - (Free Research) This white paper outlines the application process for both the PMP and CAPM exams, explains the composition of the exam questions, provides tips for successfully passing the exam, and lists the requirements to maintain certification. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Assets with Numara® Track-It! (including Bar Code) by Numara Software March 2008 - (Free Research) Listen to this Webcast to learn how to manage your company's assets. Also discussed is a solution that can help your organization address its IT asset management process issues through audit, auto-discovery and process tracking. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Numara® FootPrints Change Management: Solutions for Automating and Managing Change by Numara Software March 2008 - (Free Research) View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

SQL Server Advanced Protection and Fast Recovery by Dell, Inc. September 2007 - (Free Research) It is critical that SQL Server environments are well protected and maintain integrity. This white paper highlights how iSCSI SAN solutions can simplify management and protect this data, while retaining flexibility in SQL Server environments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eBook: The BPM Payoff by SearchCIO.com November 2008 - (Free Research) A business process is defined as a set of related activities that produce either a service or a product, the idea behind BPM is to line up these processes with the goals of a department or company. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Total Cost of Ownership (TCO) of Dell, HP, and IBM Blade Solutions by Dell, Inc. and Intel October 2008 - (Free Research) This white paper examines the TCO of this blade solution at acquisition and at 1, 3, and 5 years. TCO includes hardware, support, management software, IO virtualization, power, cooling, network ports, and data center space. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eBook: Capacity Planning Eases Path to Virtualization by SearchCIO.com December 2008 - (Free Research) Virtualizing any aspect of your data center changes the game for compliance and e-discovery. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essential Guide: Streamline Your Storage Usage: 4 Straightforward Ways to True NAS Management by Northern Parklife March 2008 - (Free Research) This White Paper will show how a NAS-based SRM solution can enable administrators to consolidate their NAS "holdings" with advanced quota management, automation in the form of "actionable reporting". (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling Sustainable Compliance Management across the Organization by IBM December 2008 - (Free Research) This paper discusses the growing tide of data security standards and regulations and the need for a sustainable security compliance strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Realizing ITIL V3: Top Technologies to Drive Value by Hewlett-Packard Company August 2008 - (Free Research) Interested in ITIL v3 but not sure how to start? ITIL v3 best practices define how IT can better organize itself to understand and meet business needs, from strategy to operations and ongoing improvement. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Center Automation - A Forrester 2008 Report by Hewlett-Packard Company April 2008 - (Free Research) This Forrester research brief reviews the top vendors in data center automation (DCA) and rates HP the highest due to the breadth of their solution in the very competitive DCA market. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Integrating HP Data Protector Software with HP Data Deduplication Solutions by Hewlett-Packard Company December 2008 - (Free Research) This white paper will discuss HP Data Protector Software which fully supports HP data deduplication technologies allowing you to recover files more quickly while reducing your data management and storage costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Technology Spotlight: Optimizing Storage to Reduce Data Footprint and Lower Costs by Hewlett-Packard Company December 2008 - (Free Research) This white paper examines data deduplication technologies supported by the latest Storage Solutions from HP. Data deduplication is a hot topic in data protection and therefore, also a relevant topic for HP Data Protector software. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Discovery: Thriving in the Information Explosion and Recent Economic Times by Hewlett-Packard Company October 2008 - (Free Research) Join us for an informative discussion about how to not only survive these challenging times, but to use information management to thrive during them. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Power and Cooling Capacity Management for Data Centers by APC January 2007 - (Free Research) This paper describes the principles for achieving power and cooling capacity management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Center Projects: Growth Model by APC November 2008 - (Free Research) Long term data center or network room capacity planning may seem impossible in the face of evolving IT technology and business requirements. This paper shows a simple and effective way to develop a capacity plan for a data center or network room. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

There Is No Execution without Integration: MES Adoption Drives Performance by SAP AG September 2008 - (Free Research) Many manufacturers today are getting caught on the wrong side of a technology adoption wave that is quickly gaining momentum. This benchmark study is a roadmap for reducing overall manufacturing costs through the utilization of manufacturing technologies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Center Projects: System Planning by APC February 2009 - (Free Research) The planning sequence described in this paper covers the design of the data center's physical infrastructure layer, whose job it is to house, power, cool, and protect the data center's computing and network functions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Preventive Maintenance Strategy for Data Centers by APC February 2009 - (Free Research) This white paper describes the types of PM services that can help safeguard the uptime of data centers and IT equipment rooms. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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