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Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft
July 25, 2008 - (Free Research) After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.
Presentation Transcript: Hot Spots in Computer Rooms by APC
August 10, 2009 - (Free Research) Hot spots can seriously reduce the efficiency of an organization's computer equipment. Read this Presentation Transcript for expert tips on remediating your data center's hot spots and discover the costs associated with the task.
Managing the Dynamic Desktop with System Center Solutions by Microsoft
September 08, 2009 - (Free Research) System Center desktop solutions help IT to reconcile competing demands of security with resource availability by streamlining the connection of any authorized user to any application, regardless of their location or connectivity, through a unified system that provides both secure access and the consistent, optimized performance your users expect.
ROI on Network Efficiency: Customer Case Study by Hewlett-Packard Company
February 17, 2009 - (Free Research) When the State of Kansas Division of Information Services and Communications mandated that all of its departments find ways to consolidate operations and boost staff productivity, its networking services group was ready for the challenge. Read this case study to see what they did.
Storage magazine Online June 2009: Heal Thyself by SearchStorage.com
May 28, 2009 - (Free Research) A trend in storage product messaging these days is the theme of self-healing storage - the ability of a system to detect and repair hard disk problems automatically. In this month's cover story, independent storage expert Marc Staimer explains how and how well they work. This electronic issue also includes features on storage efficiency...
Business Ready Virtualization for the Data Center by Dell, Inc.
June 09, 2009 - (Free Research) Dell is committed to driving the cost and complexity out of virtualization, helping you accelerate adoption and achieve cost savings sooner without sacrificing productivity. Read this solution guide to learn about Dell's Business Ready Virtualization Configurations.
Data Center Projects: Commissioning by APC
November 02, 2009 - (Free Research) The commissioning process flow is described and critical success factors are discussed. The commissioning process inputs and outputs are also placed in context with other key data center project process phases and steps.
Green IT Through Better Hardware Utilization by IBM
July 01, 2009 - (Free Research) This videocast highlights how to go green in your data center with better hardware utilization. Watch as industry pro David Payne discusses some of the challenges of this approach as well as how to start reducing energy consumption at the hardware level.
Data Center Automation - A Forrester 2008 Report by Hewlett-Packard Company
April 15, 2008 - (Free Research) This Forrester research brief reviews the top vendors in data center automation (DCA) and rates HP the highest due to the breadth of their solution in the very competitive DCA market.
Data Center Projects: Project Management by APC
November 02, 2009 - (Free Research) This paper presents a framework for project management roles and relationships that is understandable, comprehensive, and adaptable to any size project.
Optimizing the Datacenter for Cost and Efficiency by Dell, Inc. and Intel
April 01, 2009 - (Free Research) The current state of the datacenter, demands a transformation that helps in improving space utilization and lowering power consumption while still providing the scale and availability the business requires. Today, lowering the energy and administration/management costs are two key focus areas of datacenter managers in the Asia/Pacific region.
Data Center Projects: Establishing a Floor Plan by APC
June 01, 2007 - (Free Research) A floor plan strongly affects the power density capability and electrical efficiency of a data center. This paper provides structured floor plan guidelines for defining room layouts and for establishing IT equipment layouts within existing rooms.
Data Center Projects: Growth Model by APC
November 2008 - (Free Research) Long term data center or network room capacity planning may seem impossible in the face of evolving IT technology and business requirements. This paper shows a simple and effective way to develop a capacity plan for a data center or network room.
Data Protection for Virtual Server Environments by Datalink and NetApp
October 2008 - (Free Research) Today's data centers are in the midst of a revolution originating from the move to virtual server architectures powered by solutions such as VMware. Based on Datalink's experience protecting enterprise data centers, this white paper provides practical advice and considerations surrounding backup and recovery of virtual server infrastructures.
The Evolving Role of Disk and Tape in the Data Center by Hewlett-Packard Company
June 2009 - (Free Research) This whitepaper describes five best practices for backup and long-term data protection and explores the aspects of disk and tape solutions that, when combined into a disk-to-disk-to-tape solution, provide the most robust answer to backup and archival for the data center.
Data Center Projects: System Planning by APC
February 2009 - (Free Research) The planning sequence described in this paper covers the design of the data center's physical infrastructure layer, whose job it is to house, power, cool, and protect the data center's computing and network functions.
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