Topics Related to Your Search
Customer Service (General)
|
Customer Relationship Management (CRM)
|
Customer Experience Management (CEM)
|
Enterprise Resource Planning (ERP)
|
E-Mail Management
|
Business Intelligence Solutions
|
Customer Information Management/ Customer Databases
|
Business Process Management (BPM)
|
Business Process Automation
|
Customer Interaction Management
1 - 25 of 500 | Next Page
Too many results? Filter by:
All result types
Software
Services & Resellers
Hardware
Research
Oracle Hyperion Workforce Planning by Oracle Corporation
December 01, 2008 - (Free Research) In most organizations, employee compensation and related expenses are the largest line items in the budget. Having control over these expenses is critical to meeting corporate performance objectives. Check out this data sheet to learn more.
Email, Database and File Sharing on Dell™ NX4 by Dell, Inc.
December 01, 2008 - (Free Research) The NX4 allows businesses to consolidate Microsoft Exchange application storage, Microsoft SQL database storage, and general purpose file servers on to a single, unified storage platform. This consolidated storage methodology delivers network-attached storage (NAS) for file sharing and iSCSI or Fibre Channel storage area network (SAN) connectivity.
Gone in 30 Days: Exchange, Retention, and Regulatory Compliance by Sherpa Software
September 10, 2009 - (Free Research) In this white paper, we will discuss how to discover, manage, and archive information within your Exchange enterprise to successfully limit your legal exposure and protect your corporate information.
Complex Event Processing and Service-Oriented Architecture by Progress Software, Inc.
October 30, 2009 - (Free Research) This webcast shows the potential roles of both general and complex event processing within your SOA initiative, and how these two approaches can be applied in a complementary fashion to meet a variety of business objectives.
CRM Your Salespeople Will Love by Oracle Corporation
September 2007 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.
The Importance of Including Email with Business Continuity Planning by Iron Mountain Digital
September 2009 - (Free Research) This paper will interest those concerned with creating or implementing email management strategies, as well as managers with responsibility for business continuity processes. It looks at the general approaches available to ensure email continuity and the implications on infrastructure, budget, people and resilience of deploying each strategy.
GFI MailEssentials: Server Based Anti-Spam Solution - 30 Day Free Trial! by GFI Software Ltd.
May 2009 - (Free Research) The #1 server based anti spam solution for Exchange and SMTP servers. GFI MailEssentials uses multiple spam detection filters to capture 99% of spam, whilst minimizing false positives. Also adds various email management tools to your server.
Best Practices in Creating a Strategic Finance Function by SAP America Inc
January 2009 - (Free Research) the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices.
The Perfect Storm - Why Now Is The Time For Open Source by Red Hat and Intel
June 2009 - (Free Research) Open source is recognized for its ease of use, high performance, and affordability, especially amidst turbulent economic conditions. The high value of open source, coupled with economic and organizational pressure, represents a "perfect storm" for CIOs, giving them the opportunity to deploy high-performing, cost-effective open source solutions.
Accounts Payable Automation in Oracle - An Investment in the Future by ReadSoft
August 2009 - (Free Research) Document process automation is an investment that can help turn accounts payable around to become a very efficient and money saving process by getting rid of all the paper and manual processing. Read this paper to learn how document process automation can help save your company money and time, overall adding to your company's bottom line.
Security Awareness: Is User Education of Any Use at All? by ESET
December 2008 - (Free Research) This paper examines arguments for and against security awareness training and education, approaches to integrating social approaches to security, and user-friendly approaches to teaching computer hygiene to mixed audiences.
Storage Evolution: Leveraging and Revolutionizing your Storage Network by Sun Microsystems, Inc.
June 2009 - (Free Research) It's been estimated that Open Storage architectures will make up just under 12 % of the market by 2011, fueled by the industry's need for more scalable and economic storage. The following podcast will present the ideas and strategies of Open Storage and the key benefits it delivers to storage architectures.
Managing Performance Through the Web Application Delivery Chain - IDC by Gomez
October 2009 - (Free Research) In this paper Gomez poses several questions to Tim Grieser, vice president of IDC's Enterprise System Management Software program, on behalf of Gomez's customers. Read on to learn the answers to some of the most important questions regarding web-based applications.
Achieving Service Excellence Across The Enterprise by Numara Software
February 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..
Differentiating With Technical Support, a JBoss Customer Support Study by JBoss, a Division of Red Hat
August 2008 - (Free Research) Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology.
Rethink Endpoint Security to Revolutionize Enterprise Protection by Trend Micro, Inc.
March 2009 - (Free Research) With OfficeScan 10, Trend Micro introduces a revolutionary new way to defeat the volume of today's threats. This white paper describes this new technology and how it provides more effective protection for enterprise endpoints while reducing management complexity for administrators and resource utilization for end users.
Bloor Research - Data Integration Platforms Market Update by Talend
February 2009 - (Free Research) Talend is an open source provider of data integration products, it has a business model and organisation that more closely resembles that of a conventional software vendor, while still leveraging the open source model.
We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.